play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5394860083
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try waiting for a set time. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If the active number hasn't changed, try logging in with it. If the number has changed, send your updated KYC details to the customer support team via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once downloaded, you can log in and enjoy the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities. This allows users to withdraw the money they've earned through gaming, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and all relevant bank details. This will help facilitate a smoother experience for you. Ensure all necessary information is accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it may take up to 30 minutes in optimal cases. However, some users may experience delayed payments, resulting in a longer wait time of up to 24 hours. This can impact the overall processing time, making it variable.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes, and cannot be withdrawn by anyone else. You can withdraw the real money earned from playing games with the bonus amount. The bonus funds themselves are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At play exchange, depositing and withdrawing funds is a breeze, thanks to our wide range of secure payment methods, including credit cards, electronic wallets, and bank transfers. We also offer cryptocurrency options for those who prefer digital transactions. Our 24/7 customer support team is always available to assist you with any questions or issues you may encounter, ensuring a smooth and enjoyable gaming experience.
We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. All transactions are protected by state-of-the-art encryption technology, ensuring the secure processing of your financial information. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Our team is committed to providing a seamless and enjoyable gaming experience, addressing any issues promptly and efficiently to ensure your journey is smooth and hassle-free. Whether you need help with a deposit, withdrawal, or simply have a question about our games or services, our team is always available to support you. By providing this level of support, we aim to create a safe, secure, and enjoyable gaming environment for all our players.